Feb 102014

D3S_0484Duncan McClure-Fisher, managing director of Warranty Direct, the UK’s leading direct to consumer automotive specialist, has announced his departure from the business he co-founded 17 years ago. 

Launched in conjunction with his late father, David, in 1997, Warranty Direct quickly grew its core mechanical breakdown insurance business off the back of innovative online marketing and strategic brand partnerships with the likes of What Car?, Daily Telegraph, MSN, Admiral and Northcliffe Media.

After a career in Lloyds of London, Duncan grew the business at a rate of 30% year-on-year until Cardif Pinnacle, part of BNP Paribas, the global banking group, took a majority stake in April 2008.

Warranty Direct has continued to flourish and it is now a regular TV advertiser and headline partner of both the What Car? New and Used Car of the Year Awards.  Additionally, it publishes the respected consumer information websites, potholes.co.uk and reliabilityindex.com.

Duncan commented “It is a wrench to leave Warranty Direct which has been a huge part of my life.  I am proud of our achievements and know that the company is in a strong position to take advantage of an improving economy.  I am leaving many friends and colleagues behind and wish them well for the future.  I intend to take a break but I know that I will probably miss the day-to-day excitement of running a business and expect to be getting involved again soon.”

Jun 262013

GearboxCars with automatic transmissions are more likely to fail and when they do they are more expensive to fix than their manual counterparts, according to automotive specialist, Warranty Direct.

The gearbox is one of the most expensive parts of a car to repair or replace, with garage costs rising as high as £5,850.

But, as the percentage of automatic cars on UK roads continues to rise compared with manual vehicles*, Warranty Direct’s analysis of 50,000 live policies reveals that driving a manual is also cheaper if the ‘box develops a fault.

The average cost of repairing an auto gearbox is £1,070.49, while manuals cost, on average, £824.28.

One in 80 automatics on the UK’s roads suffers an issue every year, as opposed to one in 180 manuals. Overall, almost quarter of a million cars (240,000**) have to visit a garage each year due to a gearbox problem.

Duncan McClure Fisher, Warranty Direct Managing Director, said: “Automatic gearboxes are a good example of how technology has become more complex which, in turn, leads to more expensive repairs when things go wrong.

“Manufacturers are also increasingly using Direct Shift Gearboxes (DSG) which, by using two independent clutches, can achieve faster gear shift times, but are also inherently more complicated, advanced systems.

“Motorists may be surprised to find prestige marques at the wrong end of our study on gearbox failures but this may be partly down to the proliferation of automatic cars in those manufacturers’ model ranges.”

Warranty Direct can protect against unwanted garage bills from as little as £15 a month. For more information or for a quote, go to www.warrantydirect.co.uk.

Jun 122013

car ownershipWarranty Direct is appealing to UK motorists to help compile a groundbreaking motoring study – the first to combine real-world customer feedback with genuine reliability data.

Hosted at www.warrantydirect.co.uk/wd360, the Warranty Direct 360 Used Car Survey will be the most comprehensive, all-round study of UK used car ownership ever conducted and will use data from more than 50,000 live policies to give a full ‘360-degree view’ of vehicle ownership.

Warranty Direct’s unique www.ReliabilityIndex.com website has made the UK’s largest direct provider of automotive warranties the consumer’s champion when it comes to offering the most robust view on which models are the most and least dependable.

Now, the Company is asking motorists to help shape the results of the new survey by commenting on various factors of car ownership and ranking, amongst other aspects, their own pride and joy’s performance, design, value-for-money and interior comfort.

Duncan McClure Fisher, Warranty Direct Manager Director, said: “Motorist satisfaction is influenced by many factors – everything from handling characteristics and in-car gadgets to styling and paint colour.

“Our survey will be the first to marry that subjective opinion with our proprietary, objective data to reveal the complete picture of UK used car ownership.”

When the survey closes on July 28, motorist opinions will be merged with Warranty Direct’s database of reliability statistics to form the definitive rundown of car ownership satisfaction, which will be released later in the year.

Drivers taking part in the Warranty Direct 360 Used Car Survey will be entered into a free prize draw to win £1,000, plus a year’s free warranty cover.*

Visit www.warrantydirect.co.uk/wd360 for more information.

Apr 292013

Biathle_TeamGB_Erding_2012Warranty Direct – the UK’s leading provider of direct consumer warranties – will sponsor the GB Biathle Series and National Biathle Championships, supporting a unique form of athletics that follows a “run-swim-run” format and features events across the country.

With categories for all ages from 9 years up to 70+, Biathle competitions see athletes starting together in a group and running for up to 1500m, swimming for up to 200m and finally completing another run of up to 1500m to the finish line.

Warranty Direct’s support will enable organisers to double the number of competitors who receive prizes as well as providing kit, equipment and event costs.

Duncan McClure Fisher, Warranty Direct Managing Director, said of the deal: “We are very happy to back a sport which gets little exposure, but has produced some fantastic all-round athletes who have gone on to great things while representing their country. We hope that our support will help Pentathlon GB produce more athletes to compete for the British Team in Future Olympics.”

Organised by Pentathlon GB, Biathle is a natural starting point for those who later move on to the Olympic sport of Modern Pentathlon. Samantha Murray – who, by claiming silver, won The British Team’s final medal of the London 2012 Olympic Games – competed in Biathle series events before graduating to Pentathlon.

Murray commented: “GB Biathle is a friendly, well-managed and competitive organisation that provides a pathway into Modern Pentathlon. As a youngster, I competed in a few Biathles in the North West which helped my progress into the Pentathlon field.”

Howard Jones, Pentathlon GB Biathle Director, said of Warranty’s Direct’s support:  “We’re absolutely delighted to have Warranty Direct on board for 2013. Following the Olympics there has been an increase in people wanting to take up sport at this level and their support enables us to help encourage more people to take part. It’s going to be an exceptional season of competition”.

Warranty Direct-sponsored prizes will be awarded for the GB Biathle Race Series competitions across the country, with the first events set to take place at Millfield School in Somerset on 5th May.