Jun 262013

GearboxCars with automatic transmissions are more likely to fail and when they do they are more expensive to fix than their manual counterparts, according to automotive specialist, Warranty Direct.

The gearbox is one of the most expensive parts of a car to repair or replace, with garage costs rising as high as £5,850.

But, as the percentage of automatic cars on UK roads continues to rise compared with manual vehicles*, Warranty Direct’s analysis of 50,000 live policies reveals that driving a manual is also cheaper if the ‘box develops a fault.

The average cost of repairing an auto gearbox is £1,070.49, while manuals cost, on average, £824.28.

One in 80 automatics on the UK’s roads suffers an issue every year, as opposed to one in 180 manuals. Overall, almost quarter of a million cars (240,000**) have to visit a garage each year due to a gearbox problem.

Duncan McClure Fisher, Warranty Direct Managing Director, said: “Automatic gearboxes are a good example of how technology has become more complex which, in turn, leads to more expensive repairs when things go wrong.

“Manufacturers are also increasingly using Direct Shift Gearboxes (DSG) which, by using two independent clutches, can achieve faster gear shift times, but are also inherently more complicated, advanced systems.

“Motorists may be surprised to find prestige marques at the wrong end of our study on gearbox failures but this may be partly down to the proliferation of automatic cars in those manufacturers’ model ranges.”

Warranty Direct can protect against unwanted garage bills from as little as £15 a month. For more information or for a quote, go to www.warrantydirect.co.uk.

Jun 122013

car ownershipWarranty Direct is appealing to UK motorists to help compile a groundbreaking motoring study – the first to combine real-world customer feedback with genuine reliability data.

Hosted at www.warrantydirect.co.uk/wd360, the Warranty Direct 360 Used Car Survey will be the most comprehensive, all-round study of UK used car ownership ever conducted and will use data from more than 50,000 live policies to give a full ‘360-degree view’ of vehicle ownership.

Warranty Direct’s unique www.ReliabilityIndex.com website has made the UK’s largest direct provider of automotive warranties the consumer’s champion when it comes to offering the most robust view on which models are the most and least dependable.

Now, the Company is asking motorists to help shape the results of the new survey by commenting on various factors of car ownership and ranking, amongst other aspects, their own pride and joy’s performance, design, value-for-money and interior comfort.

Duncan McClure Fisher, Warranty Direct Manager Director, said: “Motorist satisfaction is influenced by many factors – everything from handling characteristics and in-car gadgets to styling and paint colour.

“Our survey will be the first to marry that subjective opinion with our proprietary, objective data to reveal the complete picture of UK used car ownership.”

When the survey closes on July 28, motorist opinions will be merged with Warranty Direct’s database of reliability statistics to form the definitive rundown of car ownership satisfaction, which will be released later in the year.

Drivers taking part in the Warranty Direct 360 Used Car Survey will be entered into a free prize draw to win £1,000, plus a year’s free warranty cover.*

Visit www.warrantydirect.co.uk/wd360 for more information.