Apr 262005

Reliability IndexAs car buyers become more consumer savvy, a greater desire for peace of mind has helped fuel a five-fold increase in visitors clicking onto www.reliabilityindex.co.uk since it’s launch.

With the used car market worth around £6billion annually, it’s no wonder that more than 15,000 motoring web users a month log on to a site that is still the only independent source of information on the health of the nations cars.

Based on data gathered from millions of pounds worth of claims handled every year by leading independent automotive warranty supplier, Warranty Direct, the Reliability Index provides the car buyer with a valuable insight into the good, bad and ugly of the motoring community.

Visitors to the website are able to examine a host of data including the average cost of repair and length of time it should spend in the garage. Importantly it also plots the chances of your chosen model suffering from engine meltdown, transmission hiccups, air-conditioning failure and axle or suspension trouble.

“Forewarned is forearmed, and when it comes to deciding on your next car, be it fresh off the production line or a 4 year old, one owner example, it’s only fair you have an impartial overview of that car’s ability to stay on the road without breaking down,” explained Warranty Direct managing director Duncan McClure-Fisher.

“Before the site was set up, knowing what could go wrong with a new vehicle, how often you’ll be visiting the local garage and what it will cost to fix was hidden from the public gaze.

It’s always been our intention to help consumers make a more informed purchasing decision – and it’s encouraging to see so many motorists now using it, adding their experiences to help future buyers.”

Central to this is the Reliability Index figure, which considers the number of times a model needs repair and the actual cost of putting it back on the road.  Using data from the Reliability Index, last month, the Sunderland built Nissan Micra was awarded the inaugural Warranty Direct Used Car of the Year title – the first ever accolade based exclusively on the cost of keeping a car on the road.

McClure-Fisher adds: “Knowledge of what can potentially go wrong should further bolster the confidence of anyone looking at a new car.”

Web users wanting impartial information on any current vehicle should visit www.reliabilityindex.co.uk

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