May 312018
 

Leading car warranty provider, Warranty Direct analysed its Reliability Index and SMMT data to reveal which of the bestselling UK hatchbacks were most reliable.

The Reliability Index collates and analyses 50,000 live Warranty Direct policies to rate vehicles in order of reliability. As well as finding out the overall reliability of a car, the index offers information on which parts fail most often such as air conditioning, axle & suspension, braking, cooling, electrical components and engines.

Top ten most popular hatchbacks ranked in order of reliability:

Reliability position

Model Popularity position *

1

Volkswagen Polo 6

2

Ford Fiesta 1

3

Ford Focus 3

4

Volkswagen Golf 2

5

Vauxhall Corsa

4

6 Mini Cooper

7

7 Mercedes Benz A-Class

8

8 BMW 1 Series

10

9 Vauxhall Astra

5

10 Audi A3

9

 

Recently plagued by problems owing to the diesel emission scandal, Volkswagen showed it’s still a strong contender in the hatchback market. According to the Reliability Index the Polo and Golf models came in at 1st and 4th place for overall reliability.

While it was only the 6th bestselling hatchback of last year, the Polo actually beat competitors to be crowned the most reliable, spending just 1.46 hours off the road for repairs, which cost an average of just £184.

This is because less than 10% of problems recorded in the Reliability Index for both Polo and Golf models stemmed from more expensive issues such as brakes or gearbox problems.

Following the Polo closely in second place was the Ford Fiesta, which according to SMMT was also the bestselling car of 2017. Low cost and easy to repair faults helped the Fiesta retain its top spot and it needed an average of only 1.51 hours off the road. It narrowly missed out on first position due to slightly higher repair times and costs compared to the Volkswagen Polo.

Coming in a respectable 3rd for reliability is family favourite, the Ford Focus. The average costs of repairs were a little higher though at £283 and so was the average time off the road for repairs at 2.05 hours. This could be down to the model experiencing trickier electrical faults, which made up nearly 30% of all its claims.

In last place for reliability and second to last for popularity, the Audi A3 had a staggering average repair cost of £439, stemming from expensive engine issues, which made up 27% of all claims.

Surprisingly, some of the most expensive, popular models scored more poorly for reliability, with the A-Class in 7th place, the 1 Series in 8th and the A3 rounding out the table in position ten. All took around three hours for the average time off the road for repairs, which may be down to the more complex makeup of these premium vehicles.

The Mercedes A-Class in particular was a good example, as 40% of its claims came from electrical issues, which are common for a growing number of luxury cars, as they contain more parts dependent upon automated technology

Simon Ackers, CEO of Warranty Direct commented on the findings:

“When buying a new car, motorists should look beyond the initial purchase price and examine resources such as the Reliability Index to get a better indication of whether a particular model is suited to their individual needs.

“According to sales, the Polo was only the 6th bestselling hatchback of last year, but it’s actually the most reliable model according to our Reliability Index. In addition to this, the most expensive model may not actually be the most reliable, so it’s always worth doing your research before purchasing your next vehicle.”

*Popularity position based on 2017 SMMT data on the UK’s best-selling vehicles

Apr 252016
 

VW polo

 

 

 

 

 

Volkswagen Polo vs Ford Fiesta

A small hatchback, or supermini is all many of us need to cope with daily commute and a bit of shopping. So which ones are best?

Why Buy?

The Volkswagen Polo is a just a smaller Golf and that’s why people love it. It is a quality product which makes owners feel good. It also feels like a larger car. The Fiesta is a hard working, reliable hatchback, that is cheap to run and easy to drive. A practical good value choice for many.

Which models?

The Volkswagen Polo was revised in 2005 with a fresh front end. There is a choice of excellent engines, small petrols and diesels. The Ford Fiesta stepped up a gear in ’08 and has a great range of 3 and 5 door cars starting with a 1.25 petrol and the very economical ECOnetic diesel.

Are they reliable?

Both cars have a great reputation for not breaking down. The Volkswagen Polo is tough and the Fiesta is just as durable but it is cheaper to fix overall. Mostly it is tyres, brakes and consumable items that fail.

How much do they cost?

Volkswagen Polos from 2008 in tidy condition with low mileage is over £4000. However, £2000 will buy a 2005 1.2E or 1.4S petrol. Fiestas from 2009 are £4700 for a 1.25 Style. £5500 gets the 2011 1.4 TDCi diesel, or a 2013 1.0 petrol. There really are so many to choose from.

Sum Up

There is not much to choose between them in ability. The Fiesta is better value, the Polo offers a slightly more prestigious feel. 

Volkswagen Polo

Average Repair Cost: £253.84

Engine: 18.58%*

Axle/Suspension: 33.63*

Electrical: 21.24*

Warranty Direct Rating: Above average

Ford Fiesta

Average Repair Cost: £202.04

Axle & Suspension: 33.85*

Cooling: 20%*

Electrical: 15.38%*

Cooling & Heating: 20.00*

Warranty Direct Rating: Above Average

* failure rate