Oct 132016
 

The latest results from Warranty Direct reveal the Mitsubishi Lancer is the most reliable family car according to the latest data from their Reliability Index website.

The Reliability Index analyses all the vehicle data on live Warranty Direct and collates it into creating a reliability rating. The lower the rating, the better the reliability. As well as finding out the overall reliability of a car, the index offers information on which car parts fail most often  such as air conditioning, axle & suspension, braking, cooling, electrical components, engines and fuel.

Family cars are usually chosen for being specifically good at daily domestic work, which means considering a certain set of parameters rather than just an outright type of model. Many couples are more likely to choose a vehicle based on its ability to meet family needs. Practicality, running costs and price all score high on the hit list, though some want style and something fun to drive, too.

Top ten most reliable family cars

Position Model Sector
1 Mitsubishi Lancer Small Family
2 Honda Insight Small Family
3 Mercedes-Benz CLC Small Family
4 Honda Accord (08-) Family Car
5 Honda Civic (00-06) Small Family
6 Toyota Prius (03-09) Family Car
7 Hyundai i30 Small Family
8 Nissan Almera Small Family
9 Honda Civic (06-) Small Family
10 Toyota Prius (09-) Family Car

The Mitsubishi Lancer, is the most reliable family car with the time spent off the road for repairs typically less than an hour and the average repair cost only £69. The Honda Insight came in at second place, but due to a high number of reported issues occurring with its axle suspension, the costs of repairs are over double that of Mitsubishi’s averaging at around £137. This lowered its position in the rankings.

Both cars received good family car reviews with the Mitsubishi Lancer being praised for its practicality spaciousness and superb value and the Honda Insight deemed a good choice for those who need more space than you find in a small hatchback, but who still want a town-friendly, smooth and fuel-efficient car.

80% of the top ten most reliable cars were Japanese models and Honda did particularly well with 4 of its models making the top ten. The only non-Japanese cars to enter the top ten were the Mercedes-Benz CLC which came in at position number three and the Hyundai i30 which came in at position number seven.

The reliability of Japanese vehicles is believed to stem from Japan’s superior production processes and more meticulous testing regimes. Japanese brands also tend to be more conservative when it comes to adopting complex new technologies – though hybrid technology is an obvious exception to this trend.

The least reliable family car is the Skoda Superb, due in part to the large number of reported issues occurring in its engine (30%) and repair time averaging at around 3 hours. Costs of repairs were also particularly high averaging around £578. Results such as this are an example of how typically reliable cars can be pulled down in the rankings by unreliable parts.

Speaking about the latest results Philip Ward, COO of Warranty Direct commented:

 “Families demand a lot from their cars and need vehicles that won’t let them down. Mitsubishi’s success in the reliability rankings is chiefly down to low failure rates and when things go wrong, they are cheaper to fix. It’s imperative for buyers to consider reliability when purchasing a used family car. Manufacturers demonstrating their cars are durable and cheaper to maintain will continue to be the most popular choices amongst buyers.”

A more extensive list of vehicle information is available on the Reliability Index website.