Jul 262017
 

A UK leading car warranty provider, Warranty Direct, has analysed MOT and vehicle testing data from the Driver and Vehicle Standards Agency (DVSA) and claims on over 40,000 of its own live policies to reveal how much the most common MOT issues are costing UK drivers.

Nearly 40 percent (36.8%) of class three and four vehicles (including cars and vans) failed MOTs last year. The faults which caused the majority of failures were lighting and signalling issues, suspensions and brakes.

Lighting and signalling defects were the most common reasons for MOT failures across the UK, causing 19 percent of all failures.

Electrical faults (which incorporate lighting and signalling issues) also made up nearly 20 percent of all Warranty Direct’s authorised claims. According to Warranty Direct, the vehicle makes which experienced the most electrical issues last year were:

  Vehicle make Electrical Faults as Percentage of vehicle make Claims
1 Renault 38%
2 Seat 30%
3 Bentley 29%
4 Ford 24%
5 Mitsubishi 23%

 

While the electrical improvements of newer cars can enhance automotive performance and safety, they can cause more failures due to the complex nature of parts. However, many smaller electrical faults could be avoided by owners carrying out consistent maintenance tasks more regularly between MOTs.

For example: indicator, tail and brake lights can be fitted for as little as £5.00 each. It’s concerning that many British motorists willingly take risks and drive vehicles with dangerous faults on the roads when many of these issues are easily detectable and cheap to fix.

The second-most common cause for MOT failures were suspension faults, which accounted for 13 percent of tests where defects were found. Axle and suspension issues were another major source of claims for Warranty Direct.

Braking systems were the third biggest reason for cars not passing MOTs across the UK, making up 10 percent of all failure rates. Warranty Direct, on average, paid £369.15 for authorised claims made against braking systems.

Despite the expense of such issues, avoiding paying out for repairs on brakes is one of the most dangerous decisions a car owner can make. The Department of Transport reported that in 2015, 1,131 accidents were caused by defective vehicles, of which nearly a third were caused by unsafe brakes (364).

Simon Ackers, CEO of Warranty Direct commented on the latest findings, saying: “The most recent high MOT failure rates are of significant concern. The results indicate a large proportion of drivers are not taking the necessary safety measures when it comes to their vehicles, these costs could also be avoided with the purchase of an extended warranty, which covers failures to insured vehicle parts that are found during a service or MOT test.”

Oct 132016
 

The latest results from Warranty Direct reveal the Mitsubishi Lancer is the most reliable family car according to the latest data from their Reliability Index website.

The Reliability Index analyses all the vehicle data on live Warranty Direct and collates it into creating a reliability rating. The lower the rating, the better the reliability. As well as finding out the overall reliability of a car, the index offers information on which car parts fail most often  such as air conditioning, axle & suspension, braking, cooling, electrical components, engines and fuel.

Family cars are usually chosen for being specifically good at daily domestic work, which means considering a certain set of parameters rather than just an outright type of model. Many couples are more likely to choose a vehicle based on its ability to meet family needs. Practicality, running costs and price all score high on the hit list, though some want style and something fun to drive, too.

Top ten most reliable family cars

Position Model Sector
1 Mitsubishi Lancer Small Family
2 Honda Insight Small Family
3 Mercedes-Benz CLC Small Family
4 Honda Accord (08-) Family Car
5 Honda Civic (00-06) Small Family
6 Toyota Prius (03-09) Family Car
7 Hyundai i30 Small Family
8 Nissan Almera Small Family
9 Honda Civic (06-) Small Family
10 Toyota Prius (09-) Family Car

The Mitsubishi Lancer, is the most reliable family car with the time spent off the road for repairs typically less than an hour and the average repair cost only £69. The Honda Insight came in at second place, but due to a high number of reported issues occurring with its axle suspension, the costs of repairs are over double that of Mitsubishi’s averaging at around £137. This lowered its position in the rankings.

Both cars received good family car reviews with the Mitsubishi Lancer being praised for its practicality spaciousness and superb value and the Honda Insight deemed a good choice for those who need more space than you find in a small hatchback, but who still want a town-friendly, smooth and fuel-efficient car.

80% of the top ten most reliable cars were Japanese models and Honda did particularly well with 4 of its models making the top ten. The only non-Japanese cars to enter the top ten were the Mercedes-Benz CLC which came in at position number three and the Hyundai i30 which came in at position number seven.

The reliability of Japanese vehicles is believed to stem from Japan’s superior production processes and more meticulous testing regimes. Japanese brands also tend to be more conservative when it comes to adopting complex new technologies – though hybrid technology is an obvious exception to this trend.

The least reliable family car is the Skoda Superb, due in part to the large number of reported issues occurring in its engine (30%) and repair time averaging at around 3 hours. Costs of repairs were also particularly high averaging around £578. Results such as this are an example of how typically reliable cars can be pulled down in the rankings by unreliable parts.

Speaking about the latest results Philip Ward, COO of Warranty Direct commented:

 “Families demand a lot from their cars and need vehicles that won’t let them down. Mitsubishi’s success in the reliability rankings is chiefly down to low failure rates and when things go wrong, they are cheaper to fix. It’s imperative for buyers to consider reliability when purchasing a used family car. Manufacturers demonstrating their cars are durable and cheaper to maintain will continue to be the most popular choices amongst buyers.”

A more extensive list of vehicle information is available on the Reliability Index website.

Jul 292014
 

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Mitsubishi, arguably the least known Japanese brand in the UK, is celebrating 40 years of selling its vehicles. These are cars and 4 x 4s that have turned out to be incredibly reliable. Indeed Warranty Direct celebrated its fifteenth birthday by announcing that the Mitsubishi Lancer had been the most reliable car on sale in that period.

Although the Lancer in its ordinary model incarnation was quite dull, the rally specification Evolutions were incredibly exciting. Meanwhile the Shogun off roader got on with being the world’s workhorse. In terms of motor-sport, the strength of Mitsubishis 4×4 heritage was demonstrated by a record breaking 12th victory in the 2007 Dakar rally – the seventh successive victory for the Japanese manufacturer.

The number one selling Mitsubishi vehicle in the UK in recent years has been the L200 pick-up. The L200 drove forward the success of Mitsubishi in the pick-up segment in the UK, remaining the retail market leader for over 10 years. The i-MiEV was, and is, an important vehicle for Mitsubishi and made a statement back in 2009 to the global car industry as the very first mass-produced, zero emission full electric vehicle ever. Mitsubishi continually strengthen and refresh our product line-up with the introduction of new and innovative products such as the ASX crossover vehicle launched in 2010, the compact Mirage and the all-new Outlander both launched in 2013 and the PHEV version of this Outlander will be Mitsubishi Motors’ first EV-based, Plug-in Hybrid, drawing on our extensive electronic know-how and 4-Wheel-Drive expertise.