Oct 132016
 

The latest results from Warranty Direct reveal the Mitsubishi Lancer is the most reliable family car according to the latest data from their Reliability Index website.

The Reliability Index analyses all the vehicle data on live Warranty Direct and collates it into creating a reliability rating. The lower the rating, the better the reliability. As well as finding out the overall reliability of a car, the index offers information on which car parts fail most often  such as air conditioning, axle & suspension, braking, cooling, electrical components, engines and fuel.

Family cars are usually chosen for being specifically good at daily domestic work, which means considering a certain set of parameters rather than just an outright type of model. Many couples are more likely to choose a vehicle based on its ability to meet family needs. Practicality, running costs and price all score high on the hit list, though some want style and something fun to drive, too.

Top ten most reliable family cars

Position Model Sector
1 Mitsubishi Lancer Small Family
2 Honda Insight Small Family
3 Mercedes-Benz CLC Small Family
4 Honda Accord (08-) Family Car
5 Honda Civic (00-06) Small Family
6 Toyota Prius (03-09) Family Car
7 Hyundai i30 Small Family
8 Nissan Almera Small Family
9 Honda Civic (06-) Small Family
10 Toyota Prius (09-) Family Car

The Mitsubishi Lancer, is the most reliable family car with the time spent off the road for repairs typically less than an hour and the average repair cost only £69. The Honda Insight came in at second place, but due to a high number of reported issues occurring with its axle suspension, the costs of repairs are over double that of Mitsubishi’s averaging at around £137. This lowered its position in the rankings.

Both cars received good family car reviews with the Mitsubishi Lancer being praised for its practicality spaciousness and superb value and the Honda Insight deemed a good choice for those who need more space than you find in a small hatchback, but who still want a town-friendly, smooth and fuel-efficient car.

80% of the top ten most reliable cars were Japanese models and Honda did particularly well with 4 of its models making the top ten. The only non-Japanese cars to enter the top ten were the Mercedes-Benz CLC which came in at position number three and the Hyundai i30 which came in at position number seven.

The reliability of Japanese vehicles is believed to stem from Japan’s superior production processes and more meticulous testing regimes. Japanese brands also tend to be more conservative when it comes to adopting complex new technologies – though hybrid technology is an obvious exception to this trend.

The least reliable family car is the Skoda Superb, due in part to the large number of reported issues occurring in its engine (30%) and repair time averaging at around 3 hours. Costs of repairs were also particularly high averaging around £578. Results such as this are an example of how typically reliable cars can be pulled down in the rankings by unreliable parts.

Speaking about the latest results Philip Ward, COO of Warranty Direct commented:

 “Families demand a lot from their cars and need vehicles that won’t let them down. Mitsubishi’s success in the reliability rankings is chiefly down to low failure rates and when things go wrong, they are cheaper to fix. It’s imperative for buyers to consider reliability when purchasing a used family car. Manufacturers demonstrating their cars are durable and cheaper to maintain will continue to be the most popular choices amongst buyers.”

A more extensive list of vehicle information is available on the Reliability Index website.

Feb 262016
 

A survey carried out by the Organisation of Consumers and Users (OCU), of over 30,000 European drivers focusing on the reliability of over 178 different models has found that customers rate Honda as the most reliable car brand.

Overall, Honda ranked top of the survey, receiving a reliability rating of 93/100 and with further 79% of survey respondents saying that they would recommend a Honda vehicle. The Honda Jazz was rated as the top car in terms of reliability in the “utility” vehicles category. Other Honda models were also highly rated with the Civic, CR-V and Insight placing in the top 10 of most reliable cars in their respective categories.

Price, fuel consumption, practicality and reliability are key considerations for consumers when buying a car. The OCU survey focused on reliability to find out if owners had experienced breakdowns in the past year and to find out the type of problems drivers had experienced. From this data they established a reliability index which can be used to compare the likelihood of a breakdown between different makes and models on the market.

“Reliability and quality are synonymous with the Honda brand,” says Honda Motor Europe’s senior vice president, Philip Ross. “The results of the survey highlight the importance of the quality commitments Honda has made to its customers. It is important for Honda to ensure that customers can experience the joy of owning a Honda vehicle and enjoy driving them with the peace of mind that the cars are among the least likely to experience breakdowns.”

Dec 272015
 

 

 

 

 

 

The UK used car market continues to grow, with recent DVLA statistics showing that used car transactions have grown by three per cent year on year during late summer/autumn 2015. Year to date used car transactions have also increased, by 4.2% and 225,000 units year-on-year according to Autotrader.co.uk.

The 4×4 segment showed the strongest performance with used sales of large and small 4x4s growing by 9.1% year on year as the UK moved towards winter, and savvy shoppers prepare for weather warnings. So right now, and not surprisingly, it costs more to buy a 4 x 4.

Auto Trader, the UK’s largest digital automotive marketplace for buying and selling new and used vehicles, have revealed the Top 10 most searched for 4x4s.

  • BMW X5
  • Land Rover Range Rover
  • Land Rover Range Rover Sport
  • BMW X3
  • Mercedes-Benz M-Class
  • Honda CR-V
  • VW Touareg
  • Land Rover Range Rover Evoque
  • Toyota RAV4
  • Audi Q5

Auto Trader’s Retailer and Consumer Products Director Karolina Edwards-Smajda, said; “The current increasing levels of used car transactions are a bi-product of the strong new car registrations that have been experienced over the last few years, with these vehicles now re-entering the used car market. Transactions for nearly new cars less than one year old and cars between one and three years old are fueling the growth, showing an increase of 8% and 15% year-on-year respectively.

Feb 272015
 

The Honda HR-V is the SUV most likely to keep you on the road in winter, according to a study by Warranty Direct.

SUVs and 4x4s now claim 11% of the market – up from 4.5 per cent in 2000* – as motorists are attracted by the prestige, commanding driving position and 4×4 capability of SUVs and 4x4s.

Warranty Direct analysed its 50,000 live policies, using the Company’s unique Reliability Index (www.reliabilityindex.com) to measure overall reliability by combining rate of failure, average mileage, age and repair cost.

Honda’s HR-V (99-06) – available used from just £2,000 – performed significantly better than other SUVs, with only one in 10 recording a fault in the last 12 months. The Suzuki Jimny was second most reliable in the sector, with one in five suffering a breakdown each year.

While the average SUV repair bill is £420, Warranty Direct reports that costs can soar as high as £16,000.

Top 10 rated 4×4/SUVs
(A lower Reliability Index rating means the vehicle is more reliable and less expensive to run)

Top Rated 4x42

The 10 best performing SUVs are dominated by Japanese and Korean manufacturers, although Swedish manufacturer Volvo is cheapest to fix, with the lowest ‘largest claim’ cost of the top 10.

At the other end of the scale, the Mercedes-Benz GL is the least reliable of the off-roaders, with eight in 10 breaking down each year; the Audi Q7 and Audi A6 Allroad are not far behind.

Bottom 5 rated 4×4/SUVs
(A higher Reliability Index rating means the vehicle is less reliable and more expensive to run)

Bottom Rated 4x42

Warranty Direct managing director, David Gerrans, said: “The SUV market segment has developed significantly in recent years. In comparison to some other vehicles, they are fairly expensive to run but our study shows that there are reliable SUVs available which are not too costly.

“Many drivers take pride in ownership of large 4x4s and SUVs, enjoying the superior driving position and practicality of a sizeable vehicle – but motorists can get their hands on one of these for £2,000 or less.

“A 4×4 is most definitely the transport of choice for motorists during winter; they cost a little more to run, but they are more likely to withstand challenging conditions.”

Warranty Direct cover starts from as little as £15 a month. For more information on the reliability of your vehicle, visit www.reliabilityindex.com, or for a quote on cover www.warrantydirect.co.uk.