Feb 252015
 

P1090618 copyRoad safety charity, Brake and Direct Line released data on drivers’ attitudes when it comes to vehicle safety checks and basic maintenance.  Almost half of respondents admitted to driving with at least one risky vehicle problem or defect.  So what they need is the reassurance of a warranty.

The Institute of the Motor Industry (IMI), the professional body for the motor industry which is campaigning for the licensing of the retail motor trade, believes fears of being over-charged or given poor service by garages are probably contributing to motorists’ attitudes.

Over a quarter (26%) of motorists surveyed** by the IMI last year said that they wouldn’t feel confident challenging a bill because of technical jargon used and 1 in 10 said they don’t like visiting a garage because they feel they are not treated with respect.

Here is the best reason for having a warranty where the claims procedure will protect the motorist and ensure that the repairs are carried out properly. If you would like to learn more visit Warranty Direct or call us on 0800 731 7001 to see how much you could save with a warranty!

Jul 012014
 

Markinside

The maximum cost of an hour of a garage mechanic’s time has reached an unprecedented new high of £215, according to Warranty Direct’s annual labour rates study. Overall, the UK’s average labour rate, for main dealer and non-franchised workshops combined, stands at £74.33. Data from more than 10,000 cases was analysed.

Of the 67 counties included in the study, London is the most expensive place to fix a car, at an average £91.99 an hour (franchised and non-franchised garages combined).

The highest individual hourly garage labour rate can also be found in the Capital. One franchised workshop in West London was found to be charging £215 an hour, the highest rate ever recorded by Warranty Direct in the 11 years of the study. Two other garages were billing at more than £200 an hour.

The South East dominated the top 10 dearest regions, with Surrey and Middlesex taking second and third positions. Only South Glamorgan in Wales – a county which includes the city of Cardiff – was not a region surrounding London.

The North of England and Scotland made up the majority of the least expensive places to fix your car, with County Antrim in Northern Ireland and Cornwall in the South West completing the most frugal 10.

Top 10 most expensive regions for garage labour rates (franchised and non-franchised combined)

REGION AVERAGE COST FOR AN HOUR’S LABOUR (£) % DIFFERENCE TO 2013
London

£91.99

3.0%

Surrey

£85.83

1.7%

Middlesex

£85.17

2.5%

South Glamorgan

£83.43

10.0%

Berkshire

£81.75

1.7%

Kent

£80.81

1.6%

Essex

£80.63

-0.5%

Hertfordshire

£80.62

-0.4

Buckinghamshire

£79.51

-0.9%

West Sussex

£77.76

2.4%

 

Top 10 least expensive regions for garage labour rates (franchised and non-franchised combined)

REGION AVERAGE COST FOR AN HOUR’S LABOUR (£) % DIFFERENCE TO 2013
Angus

£58.46

-5.8%

East Lothian

£60.28

-6.2%

County Durham

£62.45

-9.2%

Ayrshire

£65.18

-2.8%

Humberside

£65.32

-3.5%

North Yorkshire

£65.43

-3.1%

County Antrim

£65.69

-3.7%

South Yorkshire

£65.98

-5.1%

Cumbria

£66.34

-6.7%

Cornwall

£66.45

2.9%

 

The biggest risers and fallers were Cleveland in the North East, where average bills were up 15% year-on-year and Warwickshire, which saw rates drop by 10%. The average price change across the country was a 0.29% increase.

The price gap between franchised and non-franchised was also evaluated. In this year’s study, the average main dealer hourly rate (£92.11) was 44.9% more than the average non-franchised rate (£63.56).

In 2006, franchised premises were 83% dearer than non-franchised, meaning that the price gap between main dealers and independent garages has closed up by almost 40% over eight years. This is largely due to an increase in the average rate at independent premises, up from £49.61 in 2006 to £63.56 an hour to 2014, whilst main dealers have remained more steady, increasing from £91.07 to £92.11 over the same period.

Price difference between non-franchised & franchised (2006-2014)

2006 +83.57%
2007 +78.91%
2008 +70.23%
2009 +60.71%
2010 +62.06%
2011 +57.93%
2012 +48.56%
2013 +44.22%
2014 +44.9%

 

“The shrinking price difference between main dealers and non-franchised workshops could be due to the increasing popularity of dearer fast-fits and auto centres that seem to be taking business away from less expensive independents, as well as the advent of manufacturer schemes that offer discounts for older cars and help keep the overall franchised rate down.”Warranty Direct managing director, David Gerrans, said; “While labour rates remain fairly steady, London continues to set new benchmarks for the cost of getting car repairs, with a jaw-dropping rate from one garage that would have many motorists rubbing their eyes in disbelief.

Jun 112014
 
Warranty Direct Labour Rates

Our Warranties Cover 100% of all Labour Costs

The maximum cost per hour for a garage mechanic’s time has reached a remarkable new high of £215, a massive £15 increase since last year annual labour rates study.

The UK’s average labour rate overall for main dealer and non-franchised workshops combined, stands at £74.33. Data that has been analysed from more than 10,000 cases taken over the country.reached a remarkable new high of £215, a massive £15 increase since last year annual labour rates study.

67 counties were included in the study, of which London is the most expensive location to fix a car, with an average of £91.99 per hour (franchised and non-franchised garages combined).

A franchised workshop in West London was found charging £215 per hour; the highest rate ever recorded by Warranty Direct in the 11 years since the study commenced. Two further garages were also found to be billing at more than £200 an hour within the London area.

The top 10 dearest regions were dominated by the South East, with Surrey and Middlesex taking second and third positions. South Glamorgan in Wales was the only county (includes city of Cardiff) that was not a region surrounding London.

The majority of the least expensive garages were made up of places in the North of England and Scotland, with County Antrim in Northern Ireland and Cornwall in the South West completing the most frugal 10.

Top 10 most expensive regions for garage labour rates (franchised and non-franchised combined)

REGION AVERAGE COST FOR AN HOUR’S LABOUR (£) % DIFFERENCE TO 2013
London

£91.99

3.0%

Surrey

£85.83

1.7%

Middlesex

£85.17

2.5%

South Glamorgan

£83.43

10.0%

Berkshire

£81.75

1.7%

Kent

£80.81

1.6%

Essex

£80.63

-0.5%

Hertfordshire

£80.62

-0.4

Buckinghamshire

£79.51

-0.9%

West Sussex

£77.76

2.4%

 

Top 10 least expensive regions for garage labour rates (franchised and non-franchised combined)

REGION AVERAGE COST FOR AN HOUR’S LABOUR (£) % DIFFERENCE TO 2013
Angus

£58.46

-5.8%

East Lothian

£60.28

-6.2%

County Durham

£62.45

-9.2%

Ayrshire

£65.18

-2.8%

Humberside

£65.32

-3.5%

North Yorkshire

£65.43

-3.1%

County Antrim

£65.69

-3.7%

South Yorkshire

£65.98

-5.1%

Cumbria

£66.34

-6.7%

Cornwall

£66.45

2.9%

 

Cleveland in The North East, where average bills were up 15% year-on-year and Warwickshire, which saw rates drop by 10% were the biggest risers and fallers. There was a 0.29% increase in the average price change across the country.

In addition, we evaluated the price gap between franchised and non-franchised. This year, the average main dealer hourly rate (£92.11) was 44.9% higher than the average non-franchised rate (£63.56)

Franchised premises in 2006 were 83% dearer than non-franchised; meaning the price gap between main dealers and independent garages has closed up by almost 40% over the last eight years. An increase in the average rate at independent garages, up from £49.61 in 2006 to £63.56 (28.1% increase) an hour in 2014 has caused this surge in price. Meanwhile, main dealers have been more steady, increasing from £91.07 to £92.11 (1.1% increase) over the same period.

Price difference between non-franchised & franchised (2006-2014)

2006

+83.57%

2007

+78.91%

2008

+70.23%

2009

+60.71%

2010

+62.06%

2011

+57.93%

2012

+48.56%

2013

+44.22%

2014

+44.9%

 

David Gerrans, Warranty Direct managing director, said; while labour rates remain fairly steady, London continues to set new benchmarks for the cost of getting car repairs, with a jaw-dropping rate from one garage that would have many motorists rubbing their eyes in disbelief.

“The shrinking price difference between main dealers and non-franchised workshops could be due to the increasing popularity of dearer fast-fits and auto centres that seem to be taking business away from less expensive independents, as well as the advent of manufacturer schemes that offer discounts for older cars and help keep the overall franchised rate down.”

Warranty Direct (www.warrantydirect.co.uk) is the UK’s leading direct-to-consumer insurer for car, van and bike mechanical and electrical failures.

Sep 222009
 

43Some may continue to charge £190 an hour, but the price dealers charge to fix your car is falling for the first time as they fight for customers in the credit crunch economy.

After years of soaring prices from franchised dealers, the latest Warranty Direct Labour Rates Survey shows that the average rate charged for an hour of a mechanic’s time has fallen by 4.8 percent to £90.16 an hour in the last 12 months. Over the same period, cheaper independent workshops have recorded a marginal increase of 0.8 percent, taking their average to £56.10.

Analysis of more than 5,000 garage charges nationwide and repair bills from Warranty Direct’s 50,000 policies suggests franchised dealers have to compete more on price than before, pushing averages down for the first time since Warranty Direct began investigating labour rates in 2004.

The UK’s Garage Labour Rate Average, a combination of franchised and independent garages, now stands at £75.85 an hour.

However, rates vary greatly across the country, with the average in Greater London standing at £94.44 per hour – 54% higher than Cornwall, where the figure is just £61.15.

“The unsustainable increase in franchised dealer rates has hit the buffers,” says Warranty Direct’s Duncan McClure Fisher. “It’s like house prices – the way some workshops were increasing their charges year after year couldn’t continue. Even so, you could still be charged as much as £190 an hour if you’re not careful. Motorists should shop around for the best rate – there’s no need to be stung this badly.”

After labour rates peaked at £198.86 per hour in 2008, the highest now stands at £190.35.

Top ten most expensive regions for garage labour rates

County

Average cost for an hour’s labour

Greater London

£94.44

Middlesex

£91.48

Hertfordshire

£88.71

Surrey

£87.66

Buckinghamshire

£86.49

Berkshire

£84.09

Warwickshire

£82.10

Kent

£81.84

Bedfordshire

£81.66

Essex

£80.54

Top ten least expensive regions for garage labour rates

County

Average cost for an hour’s labour

Cornwall

£61.15

Lincolnshire

£66.03

Devon

£68.18

Avon

£68.45

Norfolk

£69.43

Cheshire

£69.72

Lancashire

£70.29

West Yorkshire

£70.33

Cumbria

£70.82

South Yorkshire

£70.90

 

Average Labour rates by region

 

County

County   Average

Aberdeenshire

£77.38

Avon

£68.45

Bedfordshire

£81.66

Berkshire

£84.09

Bristol

£79.49

Buckinghamshire

£86.49

Cambridgeshire

£71.55

Cheshire

£69.72

Cleveland

£73.06

Cornwall

£61.15

Cumbria

£70.82

Derbyshire

£71.72

Devon

£68.18

Dorset

£72.52

Essex

£80.54

Gloucestershire

£80.23

Greater   London

£94.44

Hampshire

£77.38

Hertfordshire

£88.71

Kent

£81.84

Lanarkshire

£71.60

Lancashire

£70.29

Leicestershire

£73.42

Lincolnshire

£66.03

Merseyside

£73.45

Middlesex

£91.48

Midlothian

£74.72

Norfolk

£69.43

North   Yorkshire

£76.10

Northamptonshire

£76.68

Nottinghamshire

£72.29

Oxfordshire

£77.88

Somerset

£73.11

South   Glamorgan

£79.62

South   Yorkshire

£70.90

Staffordshire

£72.73

Suffolk

£73.56

Surrey

£87.66

Tyne   and Wear

£73.46

Warwickshire

£82.10

West   Midlands

£75.96

West   Sussex

£79.18

West   Yorkshire

£70.33

Wiltshire

£71.10

Worcestershire

£74.80

Aug 292008
 

Car MOTThe cost of maintaining a car could ‘spiral out of control’ as garages start to charge up to £200 an hour*.

According to data released by insurer, Warranty Direct, labour rates for mechanics nationwide have increased 11.3 percent since the summer of 2006 to £75.17 an hour on average. At the same time, prices at independent garages have risen the sharpest to narrow the gap with the traditionally more expensive franchised dealer networks.

The average franchise dealer is charging £94.70 an hour today compared to £87.91 in 2006 – up 7.7 percent. In comparison, the average rate for a mechanic at an independent garage has leaped by 14.9 percent over the same period – from £48.43 to £55.63.

Warranty Direct analysed labour rates at nearly 2,000 garages to highlight the dramatic price differences that occur across the country.

Greater London is the most expensive region at £94.26 an hour (average of franchised and independent), which falls to £68.70 for the City of Edinburgh, £78.81 across Merseyside and a similar figure of £78.01 for Cornwall.

The Capital was also home to the most expensive dealer, charging £198.86 an hour.

Duncan McClure Fisher, managing director of Warranty Direct, warns that labour rates are likely to continue to rise in the current climate.

“This is not great news for motorists who are already feeling the pinch at the pumps.

“Car sales are falling, used car residuals are falling, and people are putting off that annual service. As economic conditions worsen, prices could rise further to compensate the general downward trend.”