Sep 262012
 

2009-mercedes-benz-e-class-e-guard-photo-260076-s-1280x782As Europe’s most hotly anticipated new car showcase, the Paris Motor Show, kicks off next week, Warranty Direct has revealed Europe’s most reliable used car: The Mercedes-Benz E-Class (2006-).

While the world gazes at the exotic vehicles of the future, Warranty Direct’s study lays bare the everyday reliability of cars currently on the road.

The large German saloon may not be a show-stopper but, despite its size and advanced technology, the E-Class is certainly dependable, with just one in 10 breaking down on average each year.

Warranty Direct analysed around 20,000 live policies on European cars* aged 3 to 6 years for its Reliability Index website (www.reliabilityindex.com).

At the other end of the reliability scale, a whopping 85% of Land Rover Discovery (2004-2009) models covered by Warranty Direct recorded a fault in the last 12 months, followed by the Bentley Continental GT (2003-2010), of  which 78% needed attention.

Skoda, once the butt of many a joke, builds the second most reliable used European car, the Fabia (2007-) – only 15% of owners will be paying for repairs each year. Next most reliable is the Smart ForTwo (2007-) and the Volvo C70 (2006-).

The most costly single claim among the bottom 10 cars was £10,120 for a BMW 7-Series fault, but a small number of cars typically cost far less. Over the last 12 months even the largest claim for a Skoda Fabia was only £180.

Top 10 most reliable European cars

Make

Model

Model year

Incident rate**

Largest claim

Most common Reason for fault/claim***

Mercedes-Benz E-Class (06 – 09)

10%

£637.22

Axle & suspension: 49%

Skoda Fabia (07 – )

15%

£180.35

Electrical: 33%

Smart ForTwo (07 – )

15%

£347.32

Cooling & heating 28%

Volvo C70 (06 – )

16%

£1,888.62

Electrical: 41%

Renault Scenic (03 -09)

17%

£967.31

Axle & suspension: 28%

Peugeot 207 (06 – 12)

17%

£1,992.70

Engine: 24%

Volvo S80 (06 – )

18%

£856.31

Cooling & heating 25%

Citroen C3 Pluriel (03 – 10)

19%

£1,544.57

Axle & suspension: 30%

Mini One (07 – )

20%

£1,078.72

Transmission: 25%

Seat Ibiza (06 – 09)

21%

£343.64

Axle & suspension: 46%

Warranty Direct managing director, Duncan McClure Fisher, said: “It is very interesting to see the Mercedes at the top of the pile for European cars. It’s big and it’s packed with technology, which is not usually the recipe for a reliable car, but it’s proved to be excellent.

“With the imminent opening of the Paris Motor Show, we thought it’d be a good moment to discover which European marque makes the most and least reliable cars.

“Running a car is more expensive than ever, particularly when it moves into its fourth and fifth year and most cars leave the protection of a manufacturer warranty. If you do your research though and buy the right car or at least protect yourself with a warranty, you’re in a much better position.”

Top 10 least reliable European cars

Make

Model

Model year

Incident rate**

Largest claim

Most common reason for fault/claim***

Land Rover Discovery (04 – 09)

85%

£2,856.38

Axle & suspension: 42%

Bentley Continental GT (03 – 10 )

78%

£2,972.09

Electrical: 52%

Renault Espace (03 – )

76%

£2,756.88

Engine: 18%

Mercedes-Benz SL (02 – 11)

67%

£3,102.76

Axle & suspension: 34%

Land Rover Range Rover Sport (05 – 10)

65%

£6,400.27

Axle & suspension: 42%

Renault Grand Scenic (04 – 09)

63%

£2,652.27

Electrical: 29%

Saab 9-3 (02 – )

59%

£3,203.83

Electrical: 30%

BMW 7 Series (01 – 08)

58%

£10,120.39

Electrical: 36%

Mercedes-Benz CLS (05 – )

58%

£1,614.17

Axle & suspension: 37%

Renault Megane (02 – 09)

57%

£2,250.00

Electrical: 47%

Warranty Direct cover starts from as little as £15 a month. For more information or for a quote, go to www.warrantydirect.co.uk.

Jul 282011
 

Far Eastern CarsJapanese and Korean makes are still the best choice for a used car you can rely on, according to What Car? and warranty specialist Warranty Direct.

The new figures, released today, show that cars from European brands fail most often. However, based on Warranty Direct’s 50,000 live policies on cars of between three to eight years of age, they are also typically cheaper to fix.

Honda tops the standings in the annual car reliability study for an unprecedented sixth year in a row, recording an impressive 9% failure rate. The top 10 manufacturers all come from either Japan or Korea.

The combined What Car? and Warranty Direct study names British marque Land Rover as the least reliable brand, with 55% of its upmarket vehicles suffering faults in a 12-month period. Alfa Romeo (46%), Renault (45%) and Saab (43%) – all European brands – are the next most breakdown-prone manufacturers.

The top two European brands are Skoda and Smart in 11th and 12th respectively. Only they prevent an even stronger showing for Far Eastern manufacturers, by nudging ahead of Daewoo.

Most and least reliable car manufacturers

 Most reliable, Chance of fault in 12 months, Least reliable Chance of fault in 12 months

Honda9%35 LandRover55%2 Toyota14%34 Alfa Romeo46%3 Suzuki15%*33 Renault45%4 Lexus15%*32 Saab43%5 Mitsubishi15%*31 Jeep42%6 Mazda16%30 Chrysler38%7 Subaru17%29 MG37%8 Hyundai20%28 Mercedes34%*9 Kia21%27 Vauxhall34%*10 Nissan22%26 Audi33%

Warranty Direct compiles the data for its www.reliabilityindex.com website, which rates cars according to its ‘Reliability Index’ formula, taking into account repair costs, age, mileage and rate of failure; the What Car? and Warranty Direct annual study surveys manufacturers according to the number of faults in a 12-month period alone.

What Car? editor, Chas Hallett, said: “This year’s study is a stark reminder of the disparity in reliability between far Eastern brands, which dominate the top 10, and European brands, which contribute the bulk of the bottom 10.”

Manufacturers by average repair cost 

 Cheapest repair costs£, Most expensive repair costs£

Fiat241.6335 Porsche689.992 Renault242.2234 Mazda462.583 Ford253.9233 Jeep437.814 Suzuki255.1232 Mercedes-Benz428.135 Peugeot257.3331 Mitsubishi427.98

Meanwhile, the most expensive brand to repair is sportscar maker, Porsche, at an average cost of £690, followed by Mazda and Jeep, which cost £463 and £438 respectively.

In contrast, Fiat, Renault and Ford models cost the least to repair, at around £250 on average. European cars make up seven of the cheapest 10 brands to fix.

Further differences between European and Far Eastern manufacturers can be found in the problems they suffer the most. A third of faults found on European cars are down to electrical malfunctions, while owners of Japanese Subaru, Lexus and Suzuki cars report the most axle and suspension issues – accounting for nearly two in five of all their breakdowns.

Warranty Direct managing director, Duncan McClure Fisher, said: “Car buying is a tricky business, but all most people want is hassle-free motoring.

“Finding a car that can be relied upon is one factor, a great place for that is www.reliabilityindex.com, and maintenance is another – even the most trustworthy vehicles need some TLC to keep going.

“While our study is the most comprehensive of its kind, we won’t see robust data on the very latest cars to be launched. We’ll have to wait around three years for that – nobody has a crystal ball to assess cars launched recently.”

The What Car? and Warranty Direct study is the most robust of its type in the UK, and up-to-date information can be found at any time at Warranty Direct’s www.reliabilityindex.com website.

Mar 202011
 

Peugot 207As Europe’s leading motoring showcase, the Geneva Motor Show, comes to a close, Warranty Direct has revealed that the most reliable car to come out of our great continent is the Peugeot 207.

It might not be a show-stopper like the Lamborghini Aventador launched at Geneva, but the diminutive French hatchback is certainly dependable, with only one in 17 breaking down in an average year.

Warranty Direct analysed more than 20,000 live policies on European cars* aged 3 to 7 years for its Reliability Index website (www.reliabilityindex.com).

At the other end of the scale, 47% of the Mercedes SL models covered by Warranty Direct recorded a fault, with 36% of those suspension-related.

Top 10 most reliable European cars 

Make

Model

Reliability   Index Rating

Incident   Rate

Average   Repair Cost (£)

1

Peugeot

207   (06-)

22

6%

331.92

2

Fiat

Panda   (04-)

28

14%

195.95

3

Peugeot

206 CC (00-07)

32

17%

185.40

4

Volkswagen

Polo   (05-)

35

18%

190.48

5

Renault

Clio   (05-)

36

21%

173.40

6

Volkswagen

Beetle   (99-)

39

20%

198.25

7

Smart

Forfour   (04-07)

48

25%

194.67

8

Volvo

S40   (04-)

51

23%

223.13

9

Peugeot

107   (05-)

54

21%

248.46

10

Mercedes-Benz

SLK (96-04)

55

18%

296.73

 

Fiat’s Panda is the second most reliable, with only 14% of owners likely to have to pay for repairs, followed by another Peugeot, the 206 CC, which, as well as needing relatively little attention, is also cheap to repair when it does go wrong, costing on average £185 to put right.

The Renault Clio is the cheapest to repair at £173 on average, while the most expensive single claim among the bottom five cars was £7,239 for a BMW 7-Series fault.

To measure a car’s overall reliability and running costs, Warranty Direct’s Reliability Index reviews rate of failure, average mileage, age and repair cost to calculate its rating, called Reliability Index.

Top 5 least reliable European cars

Make

Model

Reliability Index Rating

Incident Rate

Average Repair Cost (£)

1

Mercedes-Benz

SL (02-)

349

47%

742.10

2

Land Rover

Range Rover (02-)

264

53%

499.43

3

Renault

Espace (02-)

264

54%

491.26

4

Mercedes-Benz

S-Class (06-)

239

47%

505.22

5

BMW

7 Series (01-08)

232

45%

514.40

 

Warranty Direct managing director, Duncan McClure Fisher, said: “Some people might be surprised to see Fiat and Peugeot claiming the top three positions, but the data doesn’t lie – these cars are very dependable – It’s perhaps less surprising to see a couple of VWs in the top 10.

“Running a car is a costly business, particularly when a car moves into its fourth and fifth year, when most cars leave the protection of a manufacturer warranty. Anything that gives a little extra peace of mind, like getting further warranty cover or simply doing research about the car you’re buying, is worthwhile.”

More information can be found at any time at Warranty Direct’s www.reliabilityindex.co.uk website.