Dec 222015

The festive holidays are almost here! As such, our opening hours will change during the main festive period, our opening hours for Sales and Claims are displayed below:

Date Sales Opening Hours Claims Opening Hours
Christmas Eve (Thursday 24th Dec) 8:30am to 1:00pm 8:30am to 1:00pm
Christmas Day (Friday 25th Dec) CLOSED CLOSED
Boxing Day (Saturday 26th Dec) CLOSED CLOSED
Sunday 27th Dec CLOSED CLOSED
Monday 28th Dec CLOSED CLOSED
Tuesday 29th Dec 8:30am to 6pm 8:30am to 5:30pm
Wednesday 30th Dec 8:30am to 6pm 8:30am to 5:30pm
New Years’ Eve (Thursday 31st Dec) 8:30am to 1:00pm 8:30am to 1:00pm
New Years’ Day (Friday 1st Jan) CLOSED CLOSED
Saturday 2nd Jan 9:00am to 4pm 9:00am – 12:30pm


For more information about contacting us over the festive period, you can visit our website here.

Warranty Direct would like to take this time to wish all our customers a Merry Christmas and a Happy New Year.


Dec 222014

Nearly 100,000* Christmas lunches could be put on hold by the most unwelcome of festive mishaps – car breakdowns.

Analysis of Warranty Direct’s 50,000 live policies reveals that, with an average annual failure rate of 36.5% across all makes and models, some 30,000 individual vehicles could break down on Christmas Day.

According to Warranty Direct’s unique Reliability Index (, electrical issues, particularly batteries, are expected to be the root cause of more than 25% of all Yuletide breakdowns.

Assuming an average of three occupants per car on Christmas morning, breakdowns could strand nearly 100,000 people on the big day.

Despite being more reliable than average, Vauxhall Corsa owners are the most likely to be affected on Christmas morning – with 1.1 million registered in the UK and a failure rate of 36%, that’s almost 1,200 of the UK’s third most popular model that will break down.

The least reliable model among the top-10 most popular is the BMW 3-series; however, the executive saloon car can boast only 650,000 registered examples on UK roads compared to more than a million Corsas.

Top-10 most popular models by number of registered vehicles & amount predicted to breakdown

Xmas Breakdown

Another popular model – the Ford Focus – is predicted to leave up to 1,000 families stranded on the driveway, followed by the Volkswagen Golf with nearly 900.

Warranty Direct managing director, David Gerrans, said: “A huge number of families expect to travel to see relatives on Christmas day; sadly, breakdowns could result in thousands of cold turkeys.

“The winter is generally tougher on many electrical and mechanical components, which can increase the chances of a breakdown. The only option is to be vigilant when it comes to maintenance.”

Warranty Direct cover starts from as little as £15 a month. For more information on the reliability of your vehicle, visit, or for a quote on cover