Oct 312014
 

frankenstein_car_smScary costs and creepy unreliability revealed as the worst parts of modern cars are combined into a Frankenstein’s monster of a motor. The UK’s nightmare cars break down every other month and cost an average of £550 each time to repair.

We have analysed 50,000 live Warranty Direct policies and come up with a ‘monster’ car, based on the least reliable models in the UK.

To create the car, we used all seven categories within our Reliability Index and identified the worst performers in each, before combining them to make what we call the ‘HORRIFIC 40RR0R’! With the suspension of an Audi, the gearbox of a Jeep and the electrics of a Mercedes-Benz, the fictional vehicle is a Frankenstein’s monster of the least reliable parts, created in time for Halloween.

The body parts of the HORRIFIC 40RR0R comprise: BMW M5 (2004-2011) engine; Audi RS6 (02-11) axle and suspension; Jeep Grand Cherokee (06-present) gearbox; Mercedes-Benz R-class (04-present) electrics; Fiat Multipla (99-05) braking system; Seat Alhambra (96-present) air-conditioning; Chrysler 300C (05-present) steering system.

David Gerrans, the managing director of Warranty Direct, said: “The HORRIFIC 40RR0R is a bit of fun that will, thankfully, never be built, as it stitches together the cars that perform worst in each of the mechanical categories we measure.

“This large variety of vehicles that goes into the concoction proves how typically reliable cars can be dragged down by one poorly-performing part.”

The Reliability Index calculates the trustworthiness of vehicles by measuring average cost of repair, frequency of failure, age and mileage. While the average car scores 100 in the Index, with the lower the score the better, this grim creation would be five times more unreliable, with a figure of almost 500.

Oct 282014
 

Costing an average of £550 when it breaks down every other month, this is the UK’s ‘nightmare’ car, according to Warranty Direct.

The automotive specialist analysed its 50,000 live policies to concoct the monstrosity, dubbed the Horrific 40RR0R, by combining the worst-performing cars from each of the categories measured by its unique Reliability Index (www.reliabilityindex.com).

With the suspension of an Audi, the gearbox of a Jeep and the electrics of a Mercedes, the fictional vehicle is a Frankenstein’s monster of the least reliable parts, ‘created’ just in time for Halloween night.

The Reliability Index calculates the trustworthiness of vehicles by measuring average cost of repair, frequency of failure, age and mileage. While the average car scores 100 in the Index, with the lower the score the better, this grim creation would be five times more unreliable, with an RI figure of almost 500.

The ‘body parts’ of the ‘Horrific 40RR0R’

bodyparts

Overall, the Reliability Index shows that two in five vehicles need some form of repair each year and, while the average repair costs just over £350, some garage bills can spiral to a scream-inducing £35,000.

Warranty Direct managing director, David Gerrans, said: “The Horrific 40RR0R is a bit of fun that will, thankfully, never be built, as it stitches together the cars that perform worst in each of the mechanical categories we measure.

“This large variety of vehicles that goes into the concoction proves how typically reliable cars can be dragged down by one poorly-performing part.”

Almost two fifths of Audi RS6s require a trip to the workshop to repair axle and suspension components each year, while three in every 10 Mercedes-Benz
R Class vehicles report electrical faults.

Gearbox problems are rarer, but still more than one in ten Jeep Grand Cherokees will report gearbox problems annually.

A quarter of BMW M5s require repairs to their engines, while the same proportion of Fiat Multiplas will experience braking system faults.

Chrysler’s 300C is not renowned for its agility in corners but, even so, more than ten percent will require repairs to their steering systems. The same number of SEAT Alhambras will need their air-con fixed during a typical year, so drivers who like keeping their car cool should beware of the big SEAT’s asthmatic ventilation system.

Warranty Direct cover starts from as little as £15 a month. For more information on the reliability of your vehicle, visit www.reliabilityindex.com, or for a quote on cover www.warrantydirect.co.uk.

Oct 202014
 

The Audi RS6 and Mercedes R-Class are more likely to suffer suspension damage than any other cars in the UK, according to a new study by Warranty Direct.

Fiat’s six-seater Multipla and the Jaguar XK sports car are the next most vulnerable, with 29 and 28.5 percent of Warranty Direct customers claiming for damage to axle and suspension components on their cars annually.

Deteriorating, potholed roads in winter and the proliferation of speed bumps increase the likelihood of suspension damage yet further, meaning that repairs cost an average of £247 to fix.

Warranty Direct’s database of 50,000 live policies shows that the most vulnerable vehicles are up to 30 times more likely to claim for suspension damage than the most robust cars.

At the other end of the ‘risk scale’, the Citroën C1 and Peugeot 107 (ostensibly the same car) are seemingly impervious to the UK’s pothole-ridden roads. Surprisingly, the Honda S2000 sports car is also one of the most pothole-resistant vehicles.

Axle and suspension failure rates

Make Model Year Percentage chance of suspension failure
Audi RS6 (02 – 11) 38.37
Mercedes-Benz R-Class (06 – 13) 30.67
Fiat Multipla (04 – 10) 29.05
Jaguar XK Series (96 – 06) 28.48
Bentley Continental GT (03 – 11) 28.28
Mazda 5 (05 – 10) 27.17
Mercedes-Benz CL (00 – 07) 25.96
Chrysler 300C (05 – 10) 25.53
Jaguar XJ Series (03 – 09) 24.81
Hyundai Santa Fe (06 – 12) 24.14

 

Warranty Direct managing director, David Gerrans, said: “It is almost unbelievable how much variation there is from one model to another when it comes to suspension damage.

“Any vehicle driven on damaged, poor surfaces regularly or used for commuting on routes littered with speed bumps will eventually come to grief. London is particularly bad for the latter.

“The roads are as bad as ever but some cars are affected terribly, with components like bushes, track rod ends, drop links, springs and dampers all susceptible. Instead of cheap runabouts, luxury vehicles and stiffly sprung sports cars are most prone to breakdowns – with the exception of the Honda S2000.”

Vehicles made by Honda, Isuzu and Toyota have the most robust suspension systems; less than three per cent of cars made by these manufacturers suffer failures annually. Bentley, on the other hand, performs worst; 28 per cent of its cars will suffer suspension damage in a typical year.

Oct 032014
 

vauxhallAs Vauxhall announces it will no longer be offering customers a ‘lifetime’ warranty on new vehicles, we wonder whether this latest move could provoke a domino effect with other Manufacturers doing the same and turning their back on long-term cover.

There are only two manufacturers currently offering a seven-year or 100,000 mile warranty on new vehicles, of which one is Vauxhall. But they have decided to stop the scheme, claiming that a rise in cars being sold on finance deals is the reason.

Warranty Direct’s managing director David Gerrans said “Several OEMs provide protection beyond the traditional three-year warranty period, promising comprehensive cover for mechanical mishaps for up to 10 years in some cases. We have previously questioned the quality of cover provided directly by manufacturers for cars over three-years old, highlighting how protection quickly tapers off and small print loopholes render policies useless as mileage and age increase.

“In many ways, it’s a shame for car buyers, but the reality is that the cover was never actually sufficient. The small print in all these longer warranties contains a number of caveats that can greatly limit their effectiveness long before the policy elapses.

“Vauxhall’s decision is sure to make other car makers think twice – an exodus from the market is possible because, if the cover is less comprehensive than that of aftermarket providers, the customer is not the winner.”